Do you know what's being said about your hotel online?
Are you making the most of positive reviews?
Is a disgruntled employee or guest tarnishing your reputation?
Reputation Guard™ is a 24/7 monitoring service that taps into real-time conversations about your hotel on industry blogs, social networks, hotel review sites, travel forums and services like Facebook and Twitter. We'll review all information gathered for accuracy and sentiment and present it to you each month as a jargon-free online report for management feedback and action. This invaluable insight can inform your marketing strategy and help you make better business decisions about your hotel.
  • Initial hotel benchmarking audit to gauge customer opinion today
  • Thousands of websites monitored including the most influential hotel industry sites such as Trip Advisor, Hotel.com and Travel Post
  • Customer reviews & opinions tracked - positive, negative or indifferent
  • Impact of your hotel marketing or PR activity monitored in real time across all media
  • Market intelligence gathered can give your hotel a competitive edge
  • Real-time data alerts

Recent studies confirm that over 70% of travel planners seriously consider online reviews prior to making a hotel booking decision. Potential guests and past guests are sharing opinions, comments, images and experiences about your hotel daily - they have the power to persuade people to stay, or stray, from your hotel. Can you afford not to be part of the conversation?

ReputationGuard™ - 24/7 online monitoring for your hotel.